Returns And Exchange
Why Malaysia Hair Imports Human Hair Extensions and Human Hair Wigs not exchangeable/returnable ? COVID 19
Human hair extensions are a hygienic product and cannot be returned or exchanged once they have been used. We always take matters of hygiene and public safety seriously and DO NOT ALLOW used items to be returned for the safety reasons. This is a Human Hair safety industry-standard, and other hair extensions and other suppliers should not allow returns of hair items for the same reasons. No exceptions will be made. If you are unsure about the integrity of your Malaysia Hair Imports, contact our customer service by email at [email protected]
Out of Stock Policy:
Our inventory can fluctuate throughout the day, so an item indicated as “in stock” when you place your order may, in fact, be out of stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. Most out of stock items are in stock again within 1-2 weeks & sometimes sooner. Backorders will automatically be upgraded to 2-4 day shipping (*Domestic orders only) to get it to you even sooner. Custom length items are not kept in stock, but can be special ordered for you and are shipped within three to four (3-4) weeks.
Order Cancellation Policy:
To cancel an order you have placed with malaysianremy.com, you must contact customer support by email [email protected] or by phone +6620892540 before 24 hours of your order. Every effort will be made to accommodate the cancellation of your order as long as it is not a custom or wholesale order. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information. Please note that if the item has shipped, the order cannot be canceled.
Delivery Refusal & Failure To Retrieve:
When a customer places an order online and then subsequently refuses to accept delivery of the order, and for any other reasons that are attributable to customer error, the customer can be assessed full Payment No Refunds.
Returns And Exchange
Here at Malaysia Hair Imports, We are about Corporate Social Responsibility and Ethics so we can inform you, the consumer of our strong stance on the sourcing, hair import, and hair production of ethical 100% human HAIR EXTENSIONS and wigs. . We believe we have a responsibility as a hair business to provide you with the absolute, best hair product possible, that you know have been sourced ethically and produced by skilled, adult staff.
At Malaysia Hair Imports we believe it is essential for us to lead the way in ethical practice in an unregulated and misunderstood hair industry.
Why Our Business Ethics?
This is done in relation to the codes of conduct as set out by institutions such as the United Nations Business ethics is the behavior of any business or institution that deals with individuals, communities, and society.
Why Corporate Social Responsibility (CSR)?
Corporate Social Responsibility (CSR) is based upon a company’s ability to positively engage in good and transparent business ethics to which benefits larger society. This ethical decision-making covers employees, customers, suppliers, and competitors.
Freedom of Association and right to collective bargaining – Freedom of Association and Protection of the Right to Organise Convention, 1948 (No.87) – Workers and employers are able and have the right to freely form and join groups. This works in relation to freedom of expression and is underpinned by democratic representation – voices need to be taken into account. This enables the company to work better and keep improving our hair products
Elimination of compulsory or forced labour – Forced Labour Convention, 1930 (No.29). Each The Real Human Hair Company member is paid above the national living wage and offered overtime where applicable.
Abolition of child labour – Abolition of Forced Labour Convention, 1957 (No. 105) – Minimum Age Convention, 1973 (No. 138) – Worst Form of Child Labour Convention, 1999 (No. 182). No member of staff that works at The Real Human Hair Company. is under the age of 18.
Elimination of discrimination in respect of employment and occupation – Equal Remuneration Convention, 1951 (No. 100) – Discrimination (Employment and Occupation Convention, 1958 (No.111). At The Real Human Hair Company, we are proud that we employ a range of individuals from different age groups and ethnicities to ensure diversity and the elimination of discrimination.
- WHAT IS REMY HAIR?
Remy Hair is hair where all cuticles are intact and naturally aligned in
one direction from root-to-tip, which prevents matting and tangling.
- WHAT IS VIRGIN HAIR?
Virgin Hair is hair that is in its natural state. No chemical changes, no color, have not been processed.
- WHAT IS RAW HAIR?
Raw hair has not been steamed processed or chemically altered in any way.
- WHERE THE FACTORY LOCATED?
- WHAT GRADE IS ARE HAIR?
Our Hair Company does not grade our hair products since it is 100% human Raw hair.
RAW CAMBODIAN HAIR
Cambodian Hair Extensions are one of the best 100% REMY HAIR extensions on the market today. Malaysia hair Imports Raw Virgin hair that is Unprocessed 100% Human Hair with all cuticles intact and aligned in the same direction. Our Raw Cambodian Hair Bundles have a natural textured curved volume and nice thickness to the hair bundles.
Hair textures are easy to maintain and therefore last a very long time with the proper care and conditioners. Our extensions are tangle and matte-free, which means you can spend more time living your life without all of the hassles that come with many other hair extensions. You can style the hair extensions into any style because our hair is 100% Remy hair from a single donor. Your method of hairstyle is not limited at all when you use these gorgeous hair extensions.
- OUR_CAMBODIAN_HAIR_EXTENSIONS”>OUR CAMBODIAN HAIR EXTENSIONS
Our Raw Cambodian hair extensions are the best due to their coarseness, silkiness, and lightweight textures that blend well with all types of hair types. The raw coarseness of this hair makes it perfect for blending with natural African American hair. Each of our bundles is collected from a single donor. Guarantees the longevity of our raw Cambodian hair by preventing any tangling and matting. The cuticles are aligned and flow in one direction and Imported ethically directly from Cambodian hair donors. Our textures are not manipulated in any way to create uniform patterns and textures. Each bundle remains in its natural state and is unprocessed.
RAW MALAYSIAN HAIR
Malaysian Hair hands down some of the most natural-looking wefts on the market today. They have a full texture from the root to the tip of the extensions and use tapered ends which mimic the natural hair growth used in our Malaysian Hair bundles with closure.
We do not offer double drawn or fallen hair due to our strict quality control, hygiene, and manufacturing procedures We only use natural Straight unprocessed hair to manufacture our hair extensions. We guarantee that we make one of the best human hair extensions you will ever try!
Weft extensions can be used to make thick full and beautiful natural looking sew-ins, and wigs. The hair will always revert to its natural state and pattern when washed using natural shampoo and conditioners.
We only use 100% RAW HUMAN HAIR collected from single donors and therefore the hair will vary from bundle to bundle but when styled, each Raw Hair Weft will blend seamlessly to your natural hair and natural color.
Our 100% Human natural Malaysian hair extensions are not chemically treated in any way. We take pride in our etically donor hair and hope all our clients do so as well. Unlike most large companies we control our hair quality.
RAW BURMESE HAIR
Our 100% Raw Burmese Hair Extensions are one of the rarest Remy Hair Extensions on the market today. Malaysia hair Imports the best quality Burmese hair and which is Raw Unprocessed 100% Human Hair with all cuticles intact and aligned in the same direction. Our Burmese Straight, Wavy, and Burmese Curly hair have a natural gorgeous volume and thickness too it.
The Burmese hair textures we offer are very easy to maintain and therefore last a very long time with the proper care using natural shampoos and conditioners. Our human extensions are tangle and matte-free, which means you can spend more time living your life without all of the hassles that come with many hair extensions. You can style our Burmese hair extensions into any style because our hair is 100% Remy from one donor, single drawn. You can design and be very creative with these gorgeous hair extensions.
Made In Thailand
2015 we committed to creating and making 100% Human hair extensions in Bangkok, Thailand. This involved taking complete control over the hair source, coloring, and making of the hair extensions, Wigs, and MEN’S HAIR SYSTEMS. Through this process, we have locale hair donors and villages to procure an ethical 100% human Hair. Taking control of manufacturing and production was a big risk for us as we had to source and train highly skilled staff our team consists of L’Oreal Professional color specialists who are degree trained and understand how hair color works with real human hair. We are very proud of what we achieved and we hope that is reflected in the videos and images you see of our hair products.
We custom and hand make all of our hair extensions and wigs with acute attention to detail using only the best resources. We can say that with confidence that our hair products are of the highest quality.
We have re-evaluated the human hair market, supply chain, and productions, and we as a company want the most ethical human hair to make and supply our human hair products across the world. You will see that our hair extensions and wigs are limited to Cambodian, Thai, Malaysian & Burmese Hair, this is because we can guarantee the authenticity and ethical practices of the hair donors and villages we work within these countries and as a result, we do not work with Chinese and Indian hair factories or suppliers.