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Shipping & Delivery

Due to the current pandemic and COVID-19 virus, our shipping carriers
are under greater pressure than usual, and there is more road traffic in certain areas. Therefore, delays in our standard deliveries may occur. We apologies for any inconvenience this may cause.

 

After purchasing your items an order acknowledgment will be sent to you. Please read through it carefully and ensure that all details are correct.  When your order is ready to be delivered from our warehouse you will also receive a delivery acknowledgment to the email address that you have registered at checkout.

 

Would you like help in choosing the best delivery method or help in tracking your package? Contact customer services, we will be happy to help you.

 

WE SHIPPING AND DELIVERY WORLDWIDE

 

All prices on the website exclude shipping fees. Your Malaysia Hair Imports Product is shipped from our facility in Bangkok, Thailand

 

  • We ship Monday through Friday, excluding weekends and Thailand Holidays.
  • Orders placed before 12:00 PM (PST) will be shipped out that day! (MON-FRI)

 

If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.

*(Note: All Shipping addresses are verified through UPS International Shipping service, If you are unsure of your shipping address, Please refer to UPS.com, does not apply to international addresses)

 

USA SHIPPING AND DELIVERY:

 

(PLEASE ALLOW 2-4 Days for Delivery once order processed and shipped)

EXCLUDES WEEKENDS & PUBLIC HOLIDAYS or POSTAL HOLIDAYS – We are NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 3-7 business days to process the order and we cannot be held liable for USPS Guarantees.

 

CANADA SHIPPING AND DELIVERY:

 

(PLEASE ALLOW 3-6 Days for Delivery once order processed and shipped)

EXCLUDES WEEKENDS & PUBLIC HOLIDAYS or POSTAL HOLIDAYS – We are NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 3-7 business days to process the order and we cannot be held liable for USPS Guarantees.

 

INTERNATIONAL SHIPPING AND DELIVERY

 

(PLEASE ALLOW 7-14 Days for Delivery once order processed and shipped)

 

 

International customers (outside of the USA) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend contacting your country’s customs office or tax agent for respective charges and rates on a package coming outside of your country.

 

International AIR Shipping And Delivery

 

NOTE: On very rare occasions international shipping to some countries can take 2-4 weeks. Even more for slow-to-ship countries see below. We are not responsible for any delays caused by the destination country’s customs clearance processes. Shipping to certain countries may require an additional shipping fee’s due to the geographical location.

 

Slow-to-Ship Countries (7-14 Days )

  • Middle East (Especially UAE and Saudi Arabia)
  • India
  • Germany
  • Netherlands
  • Italy
  • Brazil
  • Russia

 

IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA

 

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes, and fees charged by your government. Please contact your country’s customs office for respective charges and rates on the package coming outside of your country.

SHIPPING AND DELIVERY

WHY OUR HAIR FACTORY SHIPPING AND DELIVERY

Here at Malaysia Hair Imports, We are about Corporate Social Responsibility and Ethics so we can inform you, the consumer of our strong stance on the sourcing, hair import, and hair production of ethical 100% human HAIR EXTENSIONS and wigs. . We believe we have a responsibility as a hair business to provide you with the absolute, best hair product possible, that you know have been sourced ethically and produced by skilled, adult staff.

At Malaysia Hair Imports we believe it is essential for us to lead the way in ethical practice in an unregulated and misunderstood hair industry.

Why Our Business Ethics?

This is done in relation to the codes of conduct as set out by institutions such as the United Nations Business ethics is the behavior of any business or institution that deals with individuals, communities, and society.

Why Corporate Social Responsibility (CSR)?

Corporate Social Responsibility (CSR)   is based upon a company’s ability to positively engage in good and transparent business ethics to which benefits larger society. This ethical decision-making covers employees, customers, suppliers, and competitors.

Freedom of Association and right to collective bargaining – Freedom of Association and Protection of the Right to Organise Convention, 1948 (No.87) – Workers and employers are able and have the right to freely form and join groups. This works in relation to freedom of expression and is underpinned by democratic representation – voices need to be taken into account. This enables the company to work better and keep improving our hair products

Elimination of compulsory or forced labour – Forced Labour Convention, 1930 (No.29). Each The Real Human Hair Company member is paid above the national living wage and offered overtime where applicable.

Abolition of child labour – Abolition of Forced Labour Convention, 1957 (No. 105) – Minimum Age Convention, 1973 (No. 138) – Worst Form of Child Labour Convention, 1999 (No. 182). No member of staff that works at The Real Human Hair Company. is under the age of 18.

Elimination of discrimination in respect of employment and occupation – Equal Remuneration Convention, 1951 (No. 100) – Discrimination (Employment and Occupation Convention, 1958 (No.111). At The Real Human Hair Company, we are proud that we employ a range of individuals from different age groups and ethnicities to ensure diversity and the elimination of discrimination.

 

 

Remy Hair is hair where all cuticles are intact and naturally aligned in
one direction from root-to-tip, which prevents matting and tangling. 

 

Virgin Hair is hair that is in its natural state. No chemical changes, no color, have not been processed.

Raw hair has not been steamed processed or chemically altered in any way.

  • WHERE THE FACTORY LOCATED?

 

BANGKOK, THAILAND

  • WHAT GRADE IS ARE HAIR?

 Our Hair Company does not grade our hair products since it is 100% human Raw hair. 

 

 

SHIPPING AND DELIVERY
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OUR RAW HAIR

RAW CAMBODIAN HAIR

Cambodian Hair

Cambodian Hair Extensions are one of the best 100% REMY HAIR extensions on the market today. Malaysia hair Imports Raw Virgin hair that is Unprocessed 100% Human Hair with all cuticles intact and aligned in the same direction. Our Raw Cambodian Hair Bundles have a natural textured curved volume and nice thickness to the hair bundles.

Hair textures are easy to maintain and therefore last a very long time with the proper care and conditioners. Our extensions are tangle and matte-free, which means you can spend more time living your life without all of the hassles that come with many other hair extensions. You can style the hair extensions into any style because our hair is 100% Remy hair from a single donor. Your method of hairstyle is not limited at all when you use these gorgeous hair extensions.

 

  • OUR_CAMBODIAN_HAIR_EXTENSIONS”>OUR CAMBODIAN HAIR EXTENSIONS

Our Raw Cambodian hair extensions are the best due to their coarseness, silkiness, and lightweight textures that blend well with all types of hair types. The raw coarseness of this hair makes it perfect for blending with natural African American hair.  Each of our bundles is collected from a single donor. Guarantees the longevity of our raw Cambodian hair by preventing any tangling and matting.  The cuticles are aligned and flow in one direction and Imported ethically directly from Cambodian hair donors. Our textures are not manipulated in any way to create uniform patterns and textures. Each bundle remains in its natural state and is unprocessed.

RAW MALAYSIAN HAIR

Malaysian Hair

Malaysian Hair hands down some of the most natural-looking wefts on the market today. They have a full texture from the root to the tip of the extensions and use tapered ends which mimic the natural hair growth used in our Malaysian Hair bundles with closure.

We do not offer double drawn or fallen hair due to our strict quality control, hygiene, and manufacturing procedures We only use natural Straight unprocessed hair to manufacture our hair extensions. We guarantee that we make one of the best human hair extensions you will ever try!

 

Weft extensions can be used to make thick full and beautiful natural looking sew-ins, and wigs.  The hair will always revert to its natural state and pattern when washed using natural shampoo and conditioners.

We only use 100% RAW HUMAN HAIR collected from single donors and therefore the hair will vary from bundle to bundle but when styled, each Raw Hair Weft will blend seamlessly to your natural hair and natural color.

 

Our 100% Human natural Malaysian hair extensions are not chemically treated in any way. We take pride in our etically donor hair and hope all our clients do so as well.  Unlike most large companies we control our hair quality.

RAW BURMESE HAIR

Burmese Hair

Our 100% Raw Burmese Hair Extensions are one of the rarest Remy Hair Extensions on the market today. Malaysia hair Imports the best quality Burmese hair and which is Raw Unprocessed 100% Human Hair with all cuticles intact and aligned in the same direction. Our Burmese Straight, Wavy, and Burmese Curly hair have a natural gorgeous volume and thickness too it.

 

 

 

The Burmese hair textures we offer are very easy to maintain and therefore last a very long time with the proper care using natural shampoos and conditioners. Our human extensions are tangle and matte-free, which means you can spend more time living your life without all of the hassles that come with many hair extensions. You can style our Burmese hair extensions into any style because our hair is 100% Remy from one donor, single drawn. You can design and be very creative with these gorgeous hair extensions.

 

Made In Thailand

2015 we committed to creating and making 100% Human hair extensions in Bangkok, Thailand. This involved taking complete control over the hair source, coloring, and making of the hair extensions, Wigs, and MEN’S HAIR SYSTEMS.  Through this process, we have locale hair donors and villages to procure an ethical 100% human Hair. Taking control of manufacturing and production was a big risk for us as we had to source and train highly skilled staff our team consists of L’Oreal Professional color specialists who are degree trained and understand how hair color works with real human hair. We are very proud of what we achieved and we hope that is reflected in the videos and images you see of our hair products.

 We custom and hand make all of our hair extensions and wigs with acute attention to detail using only the best resources. We can say that with confidence that our hair products are of the highest quality.

 We have re-evaluated the human hair market, supply chain, and productions, and we as a company want the most ethical human hair to make and supply our human hair products across the world. You will see that our hair extensions and wigs are limited to Cambodian, Thai, Malaysian & Burmese Hair, this is because we can guarantee the authenticity and ethical practices of the hair donors and villages we work within these countries and as a result, we do not work with Chinese and Indian hair factories or suppliers. 

Hair Factory

OUR HAIR PRODUCTS

 

HAIR ORIGINS 

  • CAMBODIAN
  • THAILAND
  • BURMA
  • LAOTIAN
  • MALAYSIAN
  • VIETNAMESE

OUR HAIR GRADE

100% HUMAN HAIR

100% REMY HAIR

100% RAW HUMAN HAIR

100% VIRGIN HAIR

 

 

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